Who is Halverson Group?
Halverson Group specializes in studying how service and retail businesses are set up to serve their customers, how consumers engage products and messages, and how well employees deliver the promised brand experience.We dig deep to reveal hidden patterns, beliefs and unmet or unarticulated needs—whether it takes setting up cameras and microphones, tracking employee activities through field observations or journals, conducting customer “exit” interviews, or mining and analyzing existing data in unique ways.
Our team has learned how to apply the same rigor in both our quantitative and qualitative techniques—resulting in a powerful blend of tools that helps you see your business in a whole new light.
Featured Case Studies
Leading QSR Restaurant Chain
Situation: Weak sales had plunged the stock price down to a 7-year low. Leadership called for a multi-million dollar investment ...
Major Shoe Retail Chain
Situation: Retail sales had been falling for six straight months, the longest consecutive stretch of monthly declines in at least ...
Major International Toy Retailer
Situation: A leading international toy and baby retailer was seeing an erosion of market share from competitors Wal-Mart and Amazon. ...
Major Printing and Imaging Company
Situation: An affiliate of a major printing and imaging company was looking to energize its performance culture. Halverson Group was ...
Client Testimonial
I hire Halverson Group to solve the problems that really matter.Senior VP Innovation, Global QSR

